What to Do After a Car Accident

car being towed Bear Creek Towing EvergreenBeing prepared starts with knowing what to do after a car accident. At Bear Creek Towing in Golden, we know that accidents happen and even a minor fender bender can be pretty upsetting. It’s hard to think straight and figure out your next steps to get the help you need for both you and your vehicle.

Today, we’ll focus on those first moments – before our towing professionals arrive and even before the police arrive to assist with the situation.

First, it’s best to have a road safety kit inside of your vehicle at all times. You should include reflective safety triangles, flares, blankets, snacks, and other items that will assist in the event of an accident. Be sure to have your emergency contact list available both on your cell phone and written down inside of your car just in case you need it.

Now, in case the unthinkable happens, follow these guidelines after a car accident:

Don’t Panic

If at all possible, stay calm. Immediately following an accident, you will feel the effects of adrenaline in your system. It is best to breathe deeply and try to calm down.

If your car can still be driven, pull off to the side of the road. If not, leave it where it is. Next, turn off the engine and turn on the hazard lights. If and when it’s safe – and if you’re not injured – exit the vehicle to start gathering information. Don’t admit fault or assign blame, remain neutral.

Injuries Check

If you, your passengers or anyone else involved are experiencing any injuries, call 911 immediately. If you are not hurt, you can assist those who are. Just remember, never relocate an injured person, unless they are in immediate danger (e.g. the vehicle is on fire).

Call the Police

Having a police report is essential when filing an insurance claim. The accident needs to be legally documented, so ask to file a report. After describing the accident to the police on the phone, they may tell you that an officer does not need to be present.

Assess the Situation

If everyone is ok physically, and help is on the way after a car accident, you can start documenting the scene. Take photos of all of the vehicle damage and surroundings if it is safe to do so.

Exchange Information

Avoid discussing fault or even saying “I’m sorry” as this can later be used as an admission. With pen and paper or your cell phone record:

  • Date, time, and location, nearest mile marker, signs, and exits
  • Name, telephone number, email address, mailing address of all vehicle occupants
  • License plates
  • Insurance company name, contact information, phone number and email, name on the policy, policy number

Call for a Tow

After all these steps, if your vehicle is inoperable, call a local towing company. Depending on your car insurance coverage or roadside assistance policy, you may be towed to the nearest mechanic, your auto shop of choice, or your home. Checking on that ahead of time can save you some money.

File a Claim

Call your auto insurance company as soon as you can. Your insurance agents are there to help you when you need it. Based on your policy, they will direct you in regards to next steps after a car accident.

If you’ve been in a car accident here in Evergreen, Conifer, West Golden or the surrounding mountain areas, please don’t hesitate to give us a call 24/7. One of our towing professionals will be there to assist you during one of the most challenging situation drivers face.

Insurance Claims for a Towing Service

flatbed tow truck Bear Creek Towing EvergreenMany drivers are in the dark about insurance claims for a towing service. At Bear Creek Towing in Golden, Colorado, we carry out hundreds of roadside assistance and towing services every year. Car insurance often covers these services, but motorists are not always aware of this fact. Check out our guide to making an insurance claim for towing service and see if you could be saving money.

Check Your Insurance Policy

Take the time to read the fine print of your insurance policy and find out what exactly is included. Roadside Assistance may be an optional extra, or it may be included in your standard auto insurance policy. If your insurance covers accidents and collisions, a towing service will almost always be included in the event that your vehicle is not drivable due to an accident.

If in doubt, contact your insurance agent or a company representative. Their job is to help you understand exactly what is included in your policy and to help you use it in times of need. Ask them whether they have certain approved tow companies or if you can choose one on your own. They may require you to contact them immediately to file a claim at the moment of needing a tow, or they may offer reimbursement. It’s better to know ahead of time than when you’re on the side of the road.

Filing a Claim Immediately

Contacting your insurance provider straight away and having them organize a tow truck for you most likely will mean that you don’t have to pay money out of pocket. Your insurance company will cover the cost immediately, and there’s no waiting for reimbursement. The disadvantage is that your insurance company will choose which tow company to call from their list of approved service providers. The company selected by your insurer may not be the closest or fastest responding of your local options. You may have some extra wait time after filing your claim over the phone, but you shouldn’t have to deal with paperwork.


For a faster tow service, you can call a towing company yourself. It is a good idea to have the numbers of local reputable tow companies saved on your phone. You will have to pay for the service yourself and make sure you keep receipts and copies of any paperwork signed. You can then send the receipts to your insurance company and wait for a reimbursement.

Both of these options have their advantages and disadvantages. Remember to check with your provider in advance to confirm your current coverage and the terms and conditions associated with roadside assistance. If your insurance provider includes towing as standard, it would be silly not to take advantage of this in your time of need.

Bear Creek Towing offers 24-hour roadside assistance to drivers in Evergreen, Conifer, Golden and the surrounding mountain areas. We are a fully licensed company and happy to provide all the necessary paperwork needed to facilitate your insurance claims for a towing service. Call us anytime for a fast response.

What Not to Do if Your Car Breaks Down

car on tow truck Bear Creek Towing EvergreenKnowing what not to do if your car breaks down can save you from some tough situations. At Bear Creek Towing in Golden, we respond to calls from distressed motorists every day of the year. Today, we have a few tips for drivers that find themselves on the side of the road in need of assistance. Whether you are a new driver or an experienced one, there’s sure to be something useful here for you.

  1. Don’t block the road with your car. If at all possible, at the first sign of engine failure, try to steer your car towards the shoulder with your remaining momentum. Once it is clear of moving traffic, put it in park, engage the emergency brake and turn your steering wheel so that the wheels of the vehicle point away from the road. This will prevent the car from accidentally rolling into traffic.
  1. Call for help without delay. Call a roadside assistance service or a reputable towing company in your area. They will be able to transport you and your vehicle to a mechanic safely. Remember, depending on the distance, traffic and weather conditions, you may be waiting a while for them to arrive, so don’t delay in making that call.
  1. Don’t confuse other drivers. If your car has broken down, you need to make that clear to other drivers in order to minimize the risk of accidents. Put your hazard lights on and use a warning triangle if you have one. Set it up at least 50 feet behind your car. Lifting the hood of your vehicle will also help make it obvious that you have broken down.
  1. Don’t try to fix the problem yourself, unless you have skills and experience. This is a big what not to do if your car breaks down. If you start fiddling with the engine but have never done it before, you run the risk of turning a small problem into something much bigger and more expensive.
  1. Don’t abandon your vehicle. If your car has broken down on a busy highway, it is best not to get out of your vehicle at all. If you must get out, be extremely careful of passing traffic or exit through the passenger door. Stay with your car as you wait for roadside assistance. When they arrive, they will need you present to get your details and sign paperwork.
  1. Don’t blindly trust anybody offering help. While some passers-by may stop with good intentions to help a fellow motorist in distress, other opportunists will jump at the chance to scam a driver in a vulnerable position. Take the safer option and only accept help from a licensed roadside assistance service that you have called.

Experiencing your first breakdown is no fun, but at least you now know what not to do if your car breaks down. Another good idea is being prepared with the number of a reputable towing service like Bear Creek Towing. We offer professional roadside recovery and assistance services every day of the year. Save our number 303-674-6609 in case of an emergency.

If You’re Caught Driving in a Whiteout

If you're caught driving in a whiteout Bear Creek Towing EvergreenWith extreme weather conditions common in the winter, knowing what to do if you’re caught driving in a whiteout is essential. At Bear Creek Towing in Evergreen, we know that all it takes is a mix of heavy snowfall and strong winds to create a sudden whiteout. And we have quite a bit of experience in getting vehicles out of this situation! Today, we offer a few words of advice on how to avoid accidents or being stranded by properly managing a whiteout the smart way.

Prevention is the Best Cure

If at all possible, it is better to avoid driving in conditions that may result in a whiteout. Check the local weather reports regularly. If you see wind and snow forecast together, it’s best to put off unnecessary trips. If you absolutely have to drive in severe weather conditions, make sure your vehicle is in good working condition, with all lights functioning and appropriate winter tires or snow chains. It’s one thing to get caught in a whiteout and another to just have your car break down in the midst of one.

Visibility is Everything

If you’re caught driving in a whiteout, you can expect visibility to be as bad as or worse than heavy fog. At times you may only be able to see a few feet in front of your bumper. To give yourself the best chance of seeing potential hazards and being seen by other drivers, keep your windows clear and fully defrosted. Turn on your headlights, and fog lights if they improve visibility. If you’re driving slower than surrounding traffic, or unable to see approaching cars, turn on your hazards to help avoid an accident.

Slow and Steady

If visibility gets suddenly worse, your aim should be to slow down gradually. Keep your movements smooth and try to leave as much extra space as possible between your vehicle and the next. Sudden braking can set your vehicle on an uncontrollable skid that leads to a vehicle accident. Remember, the driver behind you can’t see well either, so a sudden stop could get you rear-ended. Patience is vital as everyone will take more time than usual when changing lanes and at traffic lights and junctions.

Stay Focused

Driving with restricted visibility will take a lot more mental energy and awareness than a typical drive. Try to eliminate distractions from your passengers, the radio, phones and anything else within the vehicle. You will need to be 100% focused on your surroundings and conscious of the changing limits of your view. You should be continuously scanning the right shoulder of the road for people walking, or cars pulled over, to avoid a collision. When approaching bridges, overpasses or any open, unsheltered stretches of road, be aware that wind conditions may considerably worsen.

If you’re caught driving in a whiteout and conditions are too dangerous to continue, try to pull over as far as possible off the road. Keep your hazard lights on, set up a warning triangle if you have one and stay inside of the car. If the whiteout continues, it’s best to call your local towing service or roadside assistance. The team at Bear Creek Towing is ready to assist you 24/7, every day of the year.

Choosing the Right Towing Company

Choosing the Right Towing Company Bear Creek Towing EvergreenBear Creek Towing understands the importance of choosing the right towing company and offers you a few tips to ensure you’re not scrambling to get help in the event of an accident or breakdown. With a little research, you’ll have the numbers of local towing companies saved on your phone, even written down and tucked away in your glove box. Of course, if you’re in the Evergreen, Conifer, West Golden or the surrounding mountain areas, the Bear Creek Towing crew is here to give you a hand 24/7 and 365.

So, when researching and choosing the right towing company, here are some things to keep in mind.

Know Your Insurance

Some insurance plans cover the cost of towing in the event of a breakdown or traffic accident. Make sure you understand the details of what your auto insurance covers and whether they have any criteria for the towing company. In order to make a claim later, some insurers may have preferred towing services. Remember to keep all receipts and details necessary to make a claim.

Investigate Reputation of Towing Companies

Comparing customer reviews of towing companies on websites such as Yelp and the Better Business Bureau will give you a good idea of the top competitors in your area. Don’t be afraid to call each of the companies to ask for their operating hours, their geographic range of service and whether they accept credit cards. This will enable you to make a shortlist of local towing companies that will cater to your specific needs. Reputable companies will also be happy to provide you with their federal Department of Transportation ID, as well as insurance information.

After Calling the Towing Company

If you experience a breakdown or accident on the road and need a towing company, call one that you have already investigated. It is better not to trust any random driver who arrives unannounced with a truck offering to tow your car. They may be unlicensed, uninsured and simply taking advantage of a person in distress in order to make a fast buck.

While waiting for roadside assistance from a towing company, take photos of each side of your vehicle. These may come in useful later if any unexplained damage is done to the car while it’s being towed. While this is a rare occurrence, some less than reputable outfits can be careless with your vehicle.

Once the towing company arrives, make sure to read the paperwork carefully before signing anything. Take a photo of the contract including the agreed payment of services just in case there’s any confusion or differences that might need to be resolved later. Remember to ask any questions that you might have and request a receipt for the payment made. If you’re making a claim with your insurance, you’ll need to provide them with proper towing company paperwork.

Following these guidelines for choosing the right towing company will certainly make life easier if you get stranded or need assistance one day. For drivers in the areas of Evergreen, Conifer and West Golden, the team at Bear Creek Towing are your local reputable towing professionals. We offer damage-free towing and vehicle recovery 24 hours per day, all year long. Give us a call.

What to Do While Waiting for a Towing Service

What to Do While Waiting for a Towing Service Bear Creek Towing EvergreenDo you know what to do while waiting for a towing service? Today, Bear Creek Towing offers a bit of advice for customers in Evergreen, Conifer, West Golden, and the surrounding mountain areas. A flat tire, dead battery, or a heavy snowfall can leave you stranded unexpectedly. While it is always a good idea to call a towing service such as Bear Creek immediately, you may have to wait before professional assistance arrives.

To prevent any further damage to your car and to ensure your safety, here’s what to do while waiting for a towing service to arrive.

  1. Move your vehicle away from the flow of traffic. If you can safely drive your car to the shoulder of the road, do so as quickly as possible. If the vehicle does not start, and it’s safe to do so, push it to the side of the road, out of the way of oncoming cars, and wait for emergency roadside assistance to arrive. Drivers traveling at high speeds and in low visibility conditions may not realize that your car is not moving at the same speed until it’s too late.
  2. Turn on the hazard lights and set up a reflective warning triangle about 45 meters from your vehicle. This will alert other drivers that you have broken down and that the car can’t be moved. If you have broken down just after a bend in the road or the crest of a hill, place the warning triangle in front of this obstacle to give drivers enough warning of the potential danger ahead.
  3. Do not exit your vehicle unless it is safe. If you are well out of the way of passing traffic, you can exit your vehicle, but from the passenger door if you are on the right-hand side of a busy road. If it still seems unsafe to exit the car, wait in your seat with your seatbelt fastened. There is still a chance that a passing car could hit your stationary vehicle, so it is better to put safety first while waiting for a towing service. Standing in the vicinity only makes you a target.
  4. Take your belongings with you if you leave your car to seek shelter in a nearby restaurant or to find a phone to call for help. This will prevent your valuables being stolen by opportunistic thieves. You will also need to have your driver’s license, insurance details, and key documents (such as your AAA card) on hand when help arrives.
  5. Decline help or a ride from other drivers. It is always better to stick with your vehicle and wait for the towing service to assist you with a flat tire, lock out, or enough gas to get you to the next service station. While passers-by may offer to take a look under your hood or give you a ride home, the person who stops is still a stranger and may not have the best intentions.

Following this advice on what to do while waiting for a towing service will help keep you out of harm’s way while stranded with your vehicle. Remember that Bear Creek Towing offers friendly and affordable services by true professionals. Call us for emergency roadside assistance and towing – any time and any day of the year!

Winter Essentials for a Car Survival Kit

Winter Essentials for a Car Survival Kit Bear Creek Towing EvergreenAs the experts in roadside assistance in Evergreen, Colorado, Bear Creek Towing has seen how winter essentials for a car survival kit can truly make a difference during an emergency situation. We’ve helped out both types of drivers – those who are prepared for severe winter weather and those who are not. We can definitively say that keeping a few important items packed away in your vehicle can save you from a lot of distress.

Winter in Colorado means black ice, snowstorms, and low visibility. These conditions can wreak havoc on your vehicle’s mechanics and unfortunately, there is a higher chance of accidents and breakdowns. If you do get stranded, these winter essentials for a car survival kit will make you more capable of handling the situation with ease.

Tow Straps – Parking for just 15 minutes is enough time for a quick snowfall or a patch of ice to form and make it impossible to move your vehicle independently. While our towing services are just a call away, having tow straps in your car will make it easy for a good Samaritan to help you out of a sticky situation. Don’t rely on somebody else to have them.

Jumper Cables – Similar to the tow straps, you cannot expect other drivers to provide jumper cables. Keep a quality set in your car in case the frigid weather causes your battery to die.

Mobile Phone and Charger – Most people never leave home without their phone nowadays. If you are taking long trips or driving on rural roads, don’t forget to take a phone charger that plugs into the cigarette lighter or a power bank. If you break down, calling for roadside assistance will be your number one priority. The phone number for a local company like Bear Creek Towing should be kept in the car and saved on your phone.

Fuel Container – If you simply run out of fuel and need to venture out on foot to the nearest gas station, you will need something to carry the fuel. A collapsible container will not take up much space in the trunk and is one of the key winter essentials for a car survival kit

Extra Clothing – Leaving your vehicle in winter to search for help is generally not a good idea. If there is no other option, you will be safer if you have proper footwear and warm, waterproof clothing. Always keep extra boots, gloves and a hat in your car during winter. Some blankets will keep you and your passenger comfortable if you have to wait in the vehicle for a long time.

Sand and a Shovel – A compact shovel may be enough to dig yourself out of an embankment of snow. Spreading sand or even kitty litter under your tires can then give extra traction when you attempt to free yourself. If all else fails, do not wait to call for a tow truck. The longer you wait, the more your car may be buried, making it difficult to find you.

Apart from these winter essentials for a car survival kit, it’s always a good idea to keep some bottled water, snacks, a flashlight and a basic first aid kit in your vehicle, no matter the season. Be prepared to spend a bit of time in your car waiting for assistance, especially during severe weather. Bear Creek Towing assists with roadside emergencies in Evergreen, West Golden, Conifer and the surrounding mountain areas. Make sure to keep our number in your vehicle this winter. Call 303-674-6609 any time, day or night for a fast response.

Where to See the Leaves Change in Colorado

Where to See the Leaves Change in Colorado bear creek towing evergreen, coloradoAt Bear Creek Towing, we’re very familiar with where to see the leaves change in Colorado this time of year. And if you live in Denver, you have a lot of choices if you want to enjoy the beautiful fall foliage. Within a two-hour drive from the city, you can explore 5 distinct climate zones, each with its own peak leaf transition period, according to its elevation.

If you’d like to start planning a weekend road trip over the next few weeks, read on to learn where to see the leaves change in Colorado. If your fall travels (or any other trips) bring you to Evergreen, Conifer, West Golden, or the surrounding mountain areas, and you find yourself with car trouble, we’re here to help you out with friendly, emergency towing services.

Mid to Late September

The Aspens first start to turn from shades of green to gold at the highest altitudes. During the month of September, the best sites to see beautiful leaves are up in the mountains at Guanella Pass, with a peak elevation of 11,670 feet, and in the Rocky Mountain National Park. There, you can view aspen groves surrounding Bear Lake and enjoy the great outdoors in all of its glory.

Late September to Mid October

During these weeks, forests between 9,000 and 7,000 feet will put on the best show. An hour’s drive from Denver are the towns of Silver Plume and Georgetown, conveniently connected by the Georgetown Loop Railroad. Riding this vintage steam locomotive is a fun weekend activity any time of year, but during the fall, it offers spectacular views of the changing landscape.

The Month of October

Lower elevation parks between 6,000 and 8,000 feet will display their brightest colors during October. Golden Gate Canyon State Park, less than an hour from Denver in the foothills, boasts one of the best views of the Rocky Mountains, as well as plenty of lower elevation Aspen groves. Our own Evergreen, Colorado defies its name and puts on a decent show of color in October. Hike Three Sisters park or drive the Lariat Loop Scenic Byway for the best views.

October to Mid-November

Late fall brings out the best in the trees of Denver metro. Denver’s 200 parks are filled with a great variety of color changing trees and many of them connected by scenic bike trails. Try one of the most popular, Cherry Creek Bike Trail, or challenge yourself with the more technically difficult Colorado Trail, for an active and scenic day of adventure. Some of the most spectacular parks for watching the leaves turn are City Park, Washington Park, and Sloan’s Lake.

Now that you know where to see the leaves change in Colorado, there’s plenty of great reasons to get out there with your friends or family. Just remember to take precautions when driving on rural roads – make sure you have extra clothes, blankets, food and emergency supplies in your vehicle in case you break down in a remote area. If you find yourself in a sticky situation, Bear Creek Towing offers 24-hour emergency roadside assistance and towing. Just give us a call.

Top Causes of Car Breakdowns

Top Causes of Car BreakdownsHere at Bear Creek Towing in Evergreen, we know that getting stranded on an unfamiliar road is never ideal. Learning about the top causes of car breakdowns can help you avoid this unpleasant experience, starting with regular maintenance checks that will help you identify and repair potential issues before hitting the open road.

Based on what we’ve encountered while providing reliable towing and emergency roadside services is that, apart from car accidents, the following are the top causes of car breakdowns.

Running Out of Gas

This happens most often when drivers are in an unfamiliar area and forget to keep their tank full. If you do not know where the next gas station is, then it’s better to be safe than sorry. Don’t let your gas tank get too low, it’s just not worth the risk of running out of fuel in the middle of nowhere!


One of the most common culprits for a complete breakdown is engine trouble. Most drivers at some point have seen a forlorn looking car pulled over to the side of the road, smoke billowing from beneath the hood. This is usually due to an overheated engine, which can be caused by coolant leak or a failure in the radiator. If your car overheats, it may start again once cooled, but your best bet is to always call us for a tow to ensure no further damage to your engine.


Getting locked out of your car is incredibly frustrating, especially if you are forced to call for assistance and pay a locksmith just to open your car. One good prevention method for this situation is to have an extra set of keys made and stored at home or in your workplace. This way, if you lose your keys, or accidentally lock them inside your car, you will have an alternative option.

Flat Tires

A flat tire is more likely to occur when they are worn down or at the wrong pressure. Avoid this issue by regularly checking your tire pressure when the tires are cold and keeping it properly adjusted. Have your tires rotated and balanced to ensure the treads are evenly worn and less likely to blow out. Now, if you find yourself with a flat here in Evergreen, Conifer, West Golden or the surrounding mountain areas, you’re welcome to give us a call. We’ll help with your spare or give you a tow if needed.


Failures in the transmission can be difficult to spot, but they do often contribute to complete vehicle breakdowns. If you feel a jerking or slipping sensation when putting your automatic transmission into gear, remember to get your transmission fluid checked without delay to avoid potential issues.


Every battery has a finite lifespan. This lifespan can be shortened if you drive in extremely hot or cold conditions. Have your battery checked regularly, and if you notice dim or flickering lights while driving, get your electrical system checked out, too. A dead battery or alternator is inconvenient but preventable in most cases.

Now that you know the top causes of car breakdowns, it should be easier to avoid one. For drivers in the Evergreen and surrounding mountain areas experiencing roadside emergencies, Bear Creek Towing is here to help. We offer 24/7 roadside assistance, towing and vehicle recovery – give us a call!

Fun Things to Do in Evergreen, Colorado

Fun Things to Do in Evergreen, ColoradoVisitors and residents looking for fun things to do in Evergreen, Colorado are spoiled with choices. Bear Creek Towing operates out of Evergreen, and we pride ourselves on knowing the area very well. Our team has put together a list of our favorite family-friendly activities. From enjoying arts and culture to exploring the great outdoors, our town has plenty of attractions right on its doorstep. Now is the perfect time to take advantage of school vacation and the good weather to get out and about.

The town of Evergreen is host to a number of historic sites. First up on our list is the Hiwan Homestead Museum, which offers a guided tour through its 25 rooms of exhibits. Visitors can view Native American artwork and follow the story of Evergreen’s history right up to modern day. The Big E Game Ranch is another site offering a glimpse into the past. The ranch allows an up-close view of American bison, elk, and deer. Visitors can imagine a time when these majestic creatures roamed wild across the open plains.

Evergreen’s parks are a huge draw both in the summer and the winter. Evergreen Lake Park offers scenic walking trails and the opportunity to fish, canoe and kayak. Music lovers can enjoy the annual open-air Summer Concert Series. When temperatures drop, the lake freezes over, converting into an enormous skating rink. Those brave enough to take to the ice can warm themselves up afterward at the welcoming stone fireplace of Evergreen Lake Lodge.

Everybody can get creative at the Center for the Arts Evergreen. There are a variety of classes and workshops covering figure drawing, painting, and ceramics for both adults and children. The center showcases work by local artists and is host to a good mix of cultural events, concerts, and lectures throughout the year.

The Three Sisters Park is home to Evergreen Mountain and is a huge draw for extreme sports lovers and outdoor enthusiasts. With 15 miles of mountain biking trails, riders can cruise past many stunning rock formations and expansive views of the hills below. Hikers can reach the summit of Evergreen Mountain in a six-mile round-trip with 1,100 feet of elevation. Other local outdoor activities include the Evergreen Rodeo, a two-day event filled with family friendly activities. Beginning with a parade through downtown, the fun continues with a community pancake breakfast and traditional rodeo competitions.

With all of these fun things to do in Evergreen, Colorado, keeping the family entertained will be easy this summer and even into winter. Remember that Bear Creek Towing offers damage-free, towing services to vehicles across Evergreen, West Golden, Conifer and the surrounding mountain areas. If you find yourself with a broken-down vehicle or stuck on a difficult road, there is no need to worry. Our team responds to calls 24/7. Our services also include trailer and boat towing, emergency roadside assistance and classic car transport. You can depend on our family owned business for affordable and friendly service.